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I think we need to be using clearer language to describe this design principle.  Many people don't know what 'platforms' are and I'm not sure people will describe current services as vending machines.   Is this describing an online website with information for people to help themselves?  Something like the current NHS Choices website?

Zoe Lord
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Zoe Lord
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Totally agree with this design principle.  My only comment would be that we need to look at flow from the beginning to the end of a patient journey.  Lots of departments and organisations focus on the flow within their boundaries - forgetting about the waits, delays and duplication that happens between the departments and organisations.  I'm forever hearing... "why don't they talk to each other?" "I've told them this information before"... therefore it would be great if this principle was...

Zoe Lord
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Zoe Lord
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I like the thought of this principle - however, it took me a while to work out what you actually meant because of the language used.  I think the language will turn some people off, so what about something a little simpler like: Mobilise the wider community to provide better health and care Help people to help themselves? Support people to help themselves?

Zoe Lord
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Zoe Lord

I think this is a very sensible proposal.  There are lots of registries available, however, I feel they are disease specific rather than focusing on entire populations and these registers are hard to find or inaccessible for the people who require the information to make decisions. 

Zoe Lord
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Zoe Lord
 

Zoe Lord

Staffordshire, United Kingdom

Joined this community on Oct 1, 2015

Your role / job title
Improvement Manager

Your organisation
NHS Improving Quality

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@ZoeLord1

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