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Health systems are complex and adaptive . They are made of many parts and have been undermined through the use of poor measures that are not integrative . The one over-riding measure has been dollars but that does nothing to focus a system on the patient , on service improvement or on integration . We use patient time as a unifying metric that can be seen and easily understood in any part of the health system . It drives efficiency but from a customer focus . It links up processes across a...

Carolyn Gullery
by Carolyn Gullery
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Carolyn Gullery

Carolyn Gullery

Christchurch, New Zealand

Joined this community on Nov 19, 2015

Bio 30 years in health , worked in a number of roles especially as a funder , primary health care CE , service redesign leadership . Executive team of the Canterbury DHB , exec lead in the development of Acute demand management , HealthPathways and Alliancing in a health and social services context

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